You have questions.
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Getting started

What cryptocurrencies does support?

We support over 100 cryptocurrencies for trading and analysis. You can find a comprehensive list in our documentation.

What are the supported timeframes for trading strategies and alerts?

We offer four timeframes: 1 day (1d), 1 hour (1h), 15 minutes (15m), and 5 minutes (5m). These timeframes cater to different types of traders. The 1d timeframe suits long-term traders who hold positions for weeks or months. The 1h timeframe is for swing traders who hold positions for several days to weeks. The 15m and 5m timeframes cater to day traders and scalpers who open and close positions within a day.

Is there a Referral Program?

We are currently developing a Referral Program to reward our users for introducing new members to Stay tuned for more updates on this!

Is there a community for users?

Yes, we are currently building a community on our Discord server. Here, you can engage in discussions, share insights, and learn from other crypto traders. You can also provide feedback and request new features. Join us here.


How many trade alerts can I create with CryptoKnowledge Pro?

As many as you want! Basically, you can receive all available alerts, for all cryptocurrencies, on all available timeframes. That sums up to more than 4,000 alert types 🙂

Will I be charged? How free is free?

Free means free, but not forever. Your free trial is free for 7 days, after which time your paid subscription will begin. If you cancel before the trial period ends, you won’t be charged a single penny. That means you pay nothing for your first 7 days. We even provide a 7-day grace period to request a refund after your free trial has ended and you forgot to cancel. Plus, we send out a reminder that you trial is about to end.

What do I get with a free trial of CrpytoKnowledge Pro?

You’ll enjoy free, unlimited access to all the tools associated with your chosen CryptoKnowledge plan. Experience (in full) how our platform can help you grow your crypto trading skills. Your free trial includes unlimited alerts, all features, plus savvy customer support from our Germany-based team. So go full-speed ahead for your free 7 days!

Why do I need to provide my credit card information?

We ask for your valid credit card information for two reasons: 1) to prevent fraud, and 2) so that you don’t experience any interruption in service when your free 7-day trial is over and converts into an active, paid account. You can cancel your account at any time within the trial period.

What happens when my CryptoKnowledge Pro trial ends?

After your 7-days are up, you’ll become a paid subscriber to the Pro plan that you selected when registering for your free trial. Charges will vary according to the plan level. At the time of checkout, you’ll see exactly what you’ll be charged (including any taxes) and the date of your first payment.

I'm ready—how can I start my free trial?

Once you’ve decided which plan to start for free click the appropriate button above. This will take you to your account setup. Enter your information (including payment details).

Then you’ll instantly gain access to the platform. Moreover, our team will begin setting up your account and send you further instructions within 12 hours after you signed up.


Can I cancel my membership at any time?

Yes, you can cancel your membership anytime you wish. To cancel, go to your account settings and follow the cancellation process. Your access to premium features will continue until the end of your billing period.

How can I cancel my membership?

That’s easier than easy. Just visit your memberful account, select subscriptions, and click on “Cancel Subscription.”

Have more questions? Contact us.


Ready to grow your crypto trading resultS?

Take CryptoKnowledge Pro for a test drive when you start your free 7-day trial.
No obligations, only opportunities.